Reviews and Testimonials
Ultimately, our success is based on how well we take care of our customers. From providing the best machines, cleanest facilities, numerous amenities, and the finest Wash and Fold service, we strive to earn your business with each and every visit. See what our customers have to say about us and give us the opportunity to earn your business.
I strongly recommend the fluff and fold service here. We have been coming once a week while our house is under construction. While I am excited to get a washer and dryer again, I will really miss picking up neatly folded clothes. The staff here is especially nice. I really highly recommend this place.
Really like this place. The machines are well-maintained. It's 8:53 pm right now and the attendant, a very nice older gentleman, has been cleaning non-stop. I almost feel like he has OCD. I've also used their fluff and fold service and I've never had a problem. Recently, I've had to use a different laundromat because I broke my foot and they were the only one with pick-up and delivery. Not only were they expensive, they refused to wash my bath mats and kitchen rugs which I've had Pasadena Laundry wash multiple times before. Now I only go to this place.
I have been bringing my laundry to the Fluff n' Fold service here for about 6 years and they are fantastic!! Every week we drag in our giant bags of regular wash and hang dry and every week it comes back to us better than expected..AND on the same day! I can't say enough about the ladies who work here..just a big THANK YOU. And on top of that, it's a VERY clean facility with televisions, magazines and FREE WiFi. I occasionally come and do a special wash on my own and it's always quick and I never have to wait for a machine of any kind. I have a washer and dryer at home but it's small and for a family of three (that includes a 10yr old BOY) it just isn't cutting it. I am so grateful for this place. Thanks everyone at Pasadena Laundry! Keep up the great work!
There are closer Laundromats to my house but I go out of my way to go to this one. I love the laundry card system. Facilities always clean. Free wifi and outlets to charge. Lots of seating and carts. I love staring at the neon rose for an hour while I wait for my clothes to wash and dry. In regards to the complaint of poor customer service - I don't use their fluff and fold services because I have no issue doing my own laundry BUT in the times that I have asked the attendants for help they have always been 100% nice to me. I've been going here for years and will continue.
Best laundrymat I've been to. Machines are practically brand-new, it's super clean in there and there's always an attendant. Fluff and fold service is the best, besides Milt & Edie's but that's dry cleaning.
Excellent laundromat. Machines paid for with a debit like card that you put money on with cash, credit or debit. Fair prices. Laundry supplies, snacks and drinks available. Large screen TVs and free WiFi. Fluff and fold service available
Love the card system and the numerous multi load washers and dryers. Hours of operation is also convenient.relatively clean and aptly staffed.